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The Academic Computing
Lab Assistant position constitutes the front-line to any and
all questions, concerns, and basic computing issues that arise
in Southern CT State University’s public computing labs.
Lab Assistants monitor computer equipment, assist patrons
with basic software questions, and ultimately maintain a positive,
proactive, and assistive atmosphere for SCSU faculty, staff,
and students. |
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What are some of the characteristics looked
for in Lab Assistants? |
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- Demonstrated customer service skills
- Understanding of basic
software suites
MS Office, Internet Explorer & Netscape,
email
- Understanding of basic hardware issues
ejecting/copying/formatting
removable media
- Understanding of basic printing functions
how to check
a print queue, add/remove a printer, change page layout
options
- Understanding
of basic networking functions
how to find a server, connect
to a server, upload/download to server
- Willingness to
learn new skills
- Professional appearance/demeanor
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What's in it for me? |
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Technology is playing an ever-increasing role
in jobs in virtually every discipline. As the front line of
service and support for Southern's public technology labs, Lab
Assistants obtain a tremendous amount of experience in both teaching
others about existing technology and learning more about new
technology.
Online workshops in each of the Microsoft
Office applications (Word, Excel, Powerpoint) are offered
in addition to training in patron relations, adaptive technologies,
scanning, and the transfer of files among different computing
platforms (ex: Macintosh, Windows, Unix). |
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How do I sign up? |
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Lab
Assistants can be hired from any academic major though
experience with the distinct characteristics of each
lab room or area is generally desired (ex: Macintosh/graphics
experience in Buley labs, Windows/programming experience
in Jennings labs). |
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The first step for any student looking for campus employment
should be to check the job listings and get registered
as a student interested in work with the Career Services
in Schwartz Hall room 102. Career Services can be reached
at: 392-6536. Many departments on campus, including
Academic Computing, frequently use the listings of registered
students in Career Services to recruit new student employees
for their areas.
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Click the image above to jump to the
Career Services section of this site
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For the
latest information on current openings in the computer
labs, you can also:
- Bring a copy of your current resume and fill out
an employment application available at either the
Jennings 130
or Buley 314
computer labs
- Click on the link below to access our online Academic
Computing job application page
Online
Academic Computing Application |
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