Administrative Computing
Desktop and Printer Policy
Administrative Computing is responsible for deployment, maintenance, and support of desktop computers, notebooks and printers in administrative offices. In providing these services, the following guidelines will be followed:
Computers
- Administrative Computing will provide one computer per administrative employee. The computer will be listed with the user's name in the campus inventory database. While it is recommended that a desktop computer be provided, requests for notebook computers will be honored with justification and approval from the appropriate department head.
- Computers in addition to the “one computer per employee” guideline must be purchased by the appropriate department using departmental funds.
- Depending on the availability of funds, the objective is to replace administrative user's computers on a 3 to 4 year basis. Standards for new PCs will be updated at approximately 6 month intervals.
- Computers will be configured with the standard suite of desktop software applications:
- Microsoft Office (Word, Excel, Powerpoint , Access, Front Page)
- Internet Explorer web browser
- Firefox web browser
- McAfee VirusScan
- Microsoft Outlook email/calendar
- Adobe Acrobat Reader
- Windows Media Player
- Realplayer
- Software other than the standard suite must be purchased out of departmental funds. Installation and configuration support is available and may be requested by contacting the OIT Help Desk at 392-5123.
- PC Hardware service (repairs, installation of additional hardware, moves, etc.) may also be requested by contacting the OIT Help Desk at 392-5123.
Printers
- The Administrative Computer Center will provide a network printer for each department. The model will depend on the size and needs of the requesting department.
- Requests for individual printers will require justification and approval by the department head. These requests will only be honored if sufficient funds are available. Departments may purchase individual printers with departmental funds.
- Effective July 1, 2004, departments will be responsible for purchasing their own toner and ink cartridges. These cartridges will be available through the Boise Cascade ordering system (contact Carol Wallace for details). Assistance with installation of toner or ink cartridges is available and may be requested by contacting the OIT Help Desk.
- Printer repair service is available and may also be requested by contacting the OIT Help Desk.
General
- All departmental purchases of computing and printer hardware by administrative offices will be reviewed and are subject to approval by Administrative Computing. It is strongly recommended that, when considering departmental hardware purchases, the user contact and consult with the Director of Administrative Computing. This will hopefully resolve any potential issues and expedite the purchase process.
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