Reports > Strategic Goals & Initiatives for 2008 and Beyond

GOAL 7 - Maintain excellent customer service to students, faculty, and staff

• Deliver more web-based self-service applications to students, faculty, and staff so they can receive identified services from on or off campus
• Continue to formalize polices and procedures and make them available on our website
• Enhance user support tools and resources
• Deliver training workshops to students, faculty, and staff
• Provide, as appropriate, infrastructure support to academic departments so the faculty can spend more time on teaching and learning